IMPORTANT RESIDENT UPDATES REGARDING CORONAVIRUS (COVID-19)
In an effort to keep our employees and residents healthy and safe, the following policies apply until further notice. Please read this information thoroughly.
Clubhouse & Leasing Office: Temporarily closed until further notice. Please check your email and our website for updates regarding our availability during this time.
Resident Communication: Residents are encouraged to communicate via phone, text, or email for work orders and any questions.
Rent Payments: Please make rent payments online through the resident portal. If you would like to pay via check or money order, please do so by using the dropbox during office hours only. We will monitor the dropbox frequently during office hours.
Package Room: Now open 24/7! Masks are required.
Fitness Center: Temporarily closed.
Pool: Now open!
Coffee Bar: Temporarily closed.
Maintenance Requests: At this time, we are addressing emergency maintenance requests only. Please continue submitting all maintenance requests, just know there will be a temporary delay for the work to be completed if it is not an emergency. Before addressing any maintenance concerns, we need to know if you are experiencing any symptoms, have tested positive for COVID-19, or have been around anyone who has been sick.
Social Distancing: For the health and safety of residents and employees, we ask that you please adhere to social distancing guidelines. Our Maintenance Teams will practice the same while completing maintenance requests in your apartment. Depending on the floor plan, they may ask you to step in the other room while completing the work.
Please note, the danger of contracting COVID-19 exists if you choose to use any common spaces/amenities. You are responsible for washing your hands as well as any object/s you bring into shared facilities. DO NOT enter shared facilities if you have a cough, fever, or other symptoms of illness. Thank you for your cooperation. Please contact us via phone or email if you have questions or concerns.
We will continue to follow all recommendations from federal, state, and local health entities. Credible sources providing online references about preventing diseases such as the Coronavirus are:
Center for Disease Control https://www.cdc.gov/coronavirus/2019-nCoV/index.html
World Health Organization https://www.who.int/emergencies/diseases/novel-coronavirus-2019